Privacy Policy

Effective Date: 06/01/2019
Last Updated: 09/19/24

1. Introduction

Welcome to Ceiling Storage and More Inc. ("CeilingSAM," "we," "our," "us"). We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit CeilingSAM.com, purchase our products, or interact with our services (collectively, “Services”).

    2. Information We Collect

    We collect two types of information: Personal Information and Non-Personal Information.

    a. Personal Information

    We may collect personal details such as:

    • Contact Information: Name, email, phone number, billing and shipping addresses.
    • Account Information: Username, password, and relevant account details.
    • Payment Information: Credit card details, bank account numbers, and other payment-related information (processed securely through third-party providers).
    • Order Information: Product details, order number, and delivery information.

    b. Non-Personal Information

    We use your information to:

    • Technical Information: IP address, browser type, operating system, and device details.
    • Usage Data: Pages visited, time spent on our site, and links clicked.

    3. How We Use Your Information

    We use your information to:

      • Process Orders: Complete and fulfill purchases, manage payments, and provide updates.
      • Improve Services: Analyze how customers interact with our website and products to enhance user experience.
      • Communicate with You: Send updates, promotional content, and other relevant information (with consent, where required).
      • Customer Support: Address your inquiries, concerns, and feedback.
      • Ensure Security: Detect and prevent fraud, unauthorized access, and other illegal activities.

      4. Sharing Your Information

      We may share your information with:

      • Service Providers: Trusted third-party vendors who assist with services like payment processing, order fulfillment, and data analysis.
      • Business Partners: With your consent, where applicable, we may share your information with partners who offer complementary products or services.
      • Legal Requirements: To comply with legal obligations or in defense of our rights and safety.

      5. Cookies and Tracking Technologies

      We use cookies and similar technologies to personalize your experience, analyze site traffic, and provide relevant content. You can adjust your cookie settings through your browser.

      6. Data Security

      We take security seriously and implement technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure.

      7. Your Rights

      Depending on your jurisdiction, you may have the following rights concerning your personal information:

         

        • Access: Request access to the personal data we hold about you.
        • Correction: Request correction of any inaccuracies in your information.
        • Deletion: Request deletion of your personal data under certain conditions.
        • Objection: Object to certain uses of your data, including for marketing purposes.
        • Data Portability: Request your personal data in a commonly used, machine-readable format.

         

        To exercise any of these rights, please contact us via the details provided below.

          8. Changes to This Privacy Policy

          We may update this Privacy Policy periodically to reflect changes in our practices or for regulatory reasons. Any significant changes will be posted on our website with an updated effective date.

            9. Contact Us

            For any questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to us at:

            Ceiling Storage and More Inc. (CeilingSAM)

            Email: info@ceilingstorageandmore.com
            Phone: 833-255-1122

            We appreciate your trust in CeilingSAM and remain committed to protecting your personal information.